Return Policy

In the case you purchase from the site and want to exchange or return the product, you can return it to us within 14 days from the date of delivery according to the mentioned conditions.

Return Policy

In case you purchase from the site, and want to exchange or return the product, you can return it to us within 14 days from the date of delivery according to the following conditions:

  • The product must be in its original condition without any signs of use, whether on the product itself or on the packaging.
  • All original packaging for the product must be attached, as it is considered part of the product and must be returned without damage or use.
  • The product will not be accepted if the (Bubbles) brand is not on it.
  • The customer bears the shipping costs in the case of an exchange or return.
  • We do not accept products that have been damaged for any reason.
  • Some products may not be returnable.

Note: The toilet base (potty) is the only product that cannot be exchanged or returned for reasons related to sterilization

Replacement Steps

In case of purchasing from the site, and want to exchange or return the product, please contact us via email info@bubblesegypt.com or through the “Contact Us” page, and send the following information:

Order number

Customer name

Name of the product to be replaced

Reason for replacement

For any questions or inquiries, you can contact us via email info@bubblesegypt.com.